Brijith Ross
QA Engineer | Manual & Automation Testing | POS & Retail Domain
LinkedIn: https://linkedin.com/in/brijith-ross | Email: mailto:rossbrijith@gmail.com

SUMMARY
Results-driven QA Engineer with 1+ year of hands-on experience in a product-based POS software company. Consistently delivered stable, zero-defect releases as a core Quick Response Team (QRT) member by applying structured test strategies, root cause analysis, and rigorous regression practices. Proficient in Selenium WebDriver automation, Postman API testing, and JIRA-based defect lifecycle management within Agile Scrum environments.

EXPERIENCE
Junior QA Engineer — retailcloud, Calicut (Aug 2025 - Present)
- Designed and executed 200+ test cases spanning functional, smoke, regression, negative, and UAT testing for POS modules: Inventory, Billing, Reports, and third-party Integrations
- Served as a core Quick Response Team (QRT) member — triaged and resolved critical production bugs under tight SLA deadlines
- Conducted root cause analysis (RCA) on production incidents; implemented targeted regression suites to prevent recurrence and validate fix integrity before release
- Performed REST API testing in Postman — validated request/response payloads, status codes, authentication headers, and boundary/negative scenarios
- Logged, tracked, and closed 150+ defects in JIRA across full defect lifecycle (triage, fix validation, release sign-off); maintained traceability matrices
- Authored and maintained comprehensive test documentation: test plans, test data sets, traceability matrices, and release checklists

Software Tester – Intern — Camerinfolks, Kochi (Feb 2023 - May 2023)
- Designed and executed 100+ manual test cases for web applications covering regression, smoke, and negative scenarios under senior QA guidance
- Built Selenium WebDriver (Java + TestNG) automation scripts for repetitive UI test flows, reducing manual testing effort on regression cycles by ~40%
- Performed API testing with Postman and introductory performance testing with JMeter to identify response-time bottlenecks and flag SLA risks early
- Tracked defects in JIRA and actively participated in sprint planning, daily stand-ups, and retrospectives within an Agile Scrum team

Junior Software Developer — Ambrezent Technologies (Aug 2021 - May 2022)
- Contributed to web application development using Java and HTML; provided testing support and defect feedback to QA team during release cycles

EDUCATION
Software Testing — Camerinfolks (2023 - 2023)

Bachelor of Technology – Computer Science Engineering — APJ Abdul Kalam Technological University (2018 - 2022)

Core Java & Selenium WebDriver — Hands-on Project Certification

SKILLS
Languages: Java, SQL, HTML, CSS
Methodologies: Agile Scrum, SDLC, STLC, Root Cause Analysis, Test Case Design, Traceability Matrix
Domain: POS Software, Retail Web Apps, Inventory, Billing, Reports, Integrations
Defect & PM Tools: JIRA (Bug Tracking, Sprint Management, Dashboards)
API & Performance: Postman (REST API), JMeter (Performance Testing)
Automation: Selenium WebDriver, TestNG, Java
Testing Types: Functional, Regression, Smoke, UAT, Negative, End-to-End, API Testing